The Toronto Blue Jays have confirmed that an issue with ticket management, triggered by an outage of Amazon’s cloud services, has been resolved in time for Game 7 of the American League Division Championship Series scheduled for Monday.
In a statement shared on X, previously known as Twitter, the team indicated that operations are returning to normal. However, extra personnel will be present at the game to help address any lingering ticket-related concerns.
According to the Blue Jays’ social media, Ticketmaster, the primary vendor for Jays tickets, was impacted by this outage.
“We are diligently collaborating with both parties to rectify the situation as quickly as possible and will provide updates in the coming hours,” the team mentioned in their initial post on X.

Should the Blue Jays secure a victory in Monday night’s matchup, they will advance to face the Los Angeles Dodgers in the World Series. (Toronto Blue Jays/X)
Amazon Web Services (AWS) offers various services, including data storage, computing resources, and other digital solutions for governments, businesses, and individuals.
The outage began early Monday morning and affected numerous websites, including well-known applications like Snapchat and Reddit. The exact cause of the incident is still under investigation.
The disruption lasted approximately three hours, with AWS reporting that the issues originated from its US-EAST-1 Region, identified as Northern Virginia on the company’s website.
If the Jays triumph in Monday’s contest against Seattle, they will proceed to compete against the Dodgers in the World Series. Tickets for the World Series featuring the Blue Jays are anticipated to be available for purchase on Tuesday at 10 a.m. ET through the team’s website.
