The Ontario government has initiated actions against ticket scalpers and resale platforms to ensure compliance with recent regulations that limit ticket resale prices to face value. Despite this, some platforms continue to display tickets at inflated prices. Minister of Public and Business Service Delivery and Procurement, Stephen Crawford, mentioned that notifications were sent to resellers last week, with inspections ongoing this week. The crackdown targets various resellers, including ticket brokers, StubHub, and SeatGeek.
The new rule, part of Ontario’s provincial budget, prohibits selling tickets above their original purchase price. Following this, FIFA withdrew resale World Cup tickets for Toronto games, and Ticketmaster adjusted its site to prevent listings above face value.
The enforcement efforts this week involve communication with resellers regarding business practices, inspection visits, and potential fines or charges. Customers can report violations to Consumer Protection Ontario, with fines ranging from $3,000 to $250,000 for non-compliance.
While some companies still offer tickets above face value, they claim to be cooperating with authorities to adhere to the rules. StubHub and SeatGeek, for instance, display prices exceeding face value, prompting scrutiny. Companies are working on compliance, citing the need for guidance amid regulatory changes.
Minister Crawford acknowledged the need for companies to adjust their systems for compliance, emphasizing cooperation over immediate penalties. However, continued non-compliance may lead to enforcement actions.
Managing director Vass Bednar of the Canadian SHIELD Institute noted that while compliance challenges exist, the government must swiftly enforce the regulations to address public concerns about overpriced tickets. Despite concerns about a potential black market, the new rule aims to curb price gouging and reshape consumer expectations regarding ticket resale practices.
